SupportBilling FAQs › Refund Policy

Refund Policy

Pay As You Go: Once you have completed your checkout process and our system has generated a download key, we are unable to refund your purchase. This protects our composers and content producers and ensures that they receive payment for their awesome work. 

Subscription Plans: Once payment has been made, we cannot issue a refund but you can cancel your subscription at anytime from your account page and any future billing will be stopped immediately.

We realize there are always exceptions to rules. Contact us if you have an issue.

Thanks for understanding.